Research Tools Team

Questions? Contact Academic Research Services (ARS)

Overview

The Research Tools team is responsible for operating and extending institution-scale digital platforms for researchers, including UCSF’s research electronic data capture (REDCap) systems.

Products we support

  • REDCap: Free self-service data platform with user-created custom databases, data capture, surveys, and robust integrations. Approved for electronic consent, but not Part 11 compliant.
     
  • REDCap Premium: Managed platform with additional access control and costs. Electronic consent Part 11 compliant; full platform validation planned.
     
  • REDCap Cloud: Fully Part 11 compliant third-party EDC platform. More costly and projects may require professional services to launch.
     
  • REDCap Consulting: The Research Tools team is pleased to offer Research Electronic Data Capture (REDCap) consulting services for the development of custom REDCap functionality, data collection instruments, and other custom data management requests.

How to reach us

Learn about consultation services and pricing

Current estimated queue times:

  • Standard REDCap consulting requests: approximately 2 weeks to initial review and scoping.
  • Requests requiring engineering resources, such as custom development, integrations, or advanced technical enhancements: approximately 20 weeks before engineering resources are available for initial review and project planning.

These estimates reflect the time required for your request to reach the front of the queue and do not represent project completion timelines. Delivery timelines vary based on project scope, complexity, and resource availability.

Submit your request as early as possible to enter the queue. We will review your submission and confirm the appropriate team, next steps, and expected timeline. We are actively working to reduce wait times by seeking additional resources. However, budget constraints limit our ability to expand our team at this moment.

Teams members

Remi Frazier, Manager Research Tools & Systems

Paul Miller

Scott Robertson

Glenda Sharp

Danielle Stephens

Kaizen Towfiq

Partnerships

The research tools team works in partnership with the UCSF APeX Enabled Research (AER) team.